Skills Store

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Welcome to the CFS Community Skills Store

Here you will find training and development products in .pdf and MP3 format for you to download. They are packed with practical advice and techniques to help you improve your skills as a leader, manager or fundraiser for your charity.


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MP3 Audio Tutorial - Relationship Skills for Fundraisers
5 critical mistakes fundraisers commonly make in relationships with donors and HOW to avoid them.

Do you often conclude conversations with potential donors thinking, "Gosh, our rapport wasn't up to much... something just didn't click" or "That person's just not my type." ? You're not alone. Speaking with a potential donor, feeling rapport slipping away, is like money down the drain - money your charity could really do with. Worse still, sitting there without the skills to put things right is a dreadful, sinking and throughly horrible feeling.

In Kate Rigby's Relationship Skills for Fundraisers you'll discover the 5 critical mistakes fundraisers make and how to avoid them. Even better, you'll learn practical tips to help you gain rapport, build trust, control the conversation and develop long term rewarding donor relationships.